Studies suggest overtime is counterproductive. But it's still commonplace.
Though we all have a gut-sense that working too many hours is
counterproductive, a very short paper by John Nevison called "Overtime
Hours: The Rule of Fifty" at
Project
Solutions (where you need to register) cites data from four
studies conducted over a half century to show how productivity either
drops, or at best maxes out, as overtime increases.
The studies' results vary quite a bit. One shows that at 50
hours/week workers do about 37 hours work, dropping to just over 30
once the workweek increases to 55. The "best," if you can call it that,
results were from a 1997 survey showed wielding the whip can have
ever-increasing productive rewards, edging up to about 52 productive
hours for a 70 hour week. But they all show a nearly-impenetrable
barrier of around 50 useful hours or less, regardless of overtime.
Unsurprisingly the data shows a sharp drop in results for those
working excessive OT for weeks on end, averaging around a 20% drop
after 12 weeks of servitude. That means, as the author concludes, the
Rule of Fifty is a best case estimate.
The 2005 Circadian Technologies Shiftware Practices survey showed
that productivity can decrease by as much as 25% for a 60 hour
workweek, which jibes pretty well with Nevison's data. Circadian's
results also demonstrate that turnover is nearly three times higher
among workers putting in a lot of OT, and absenteeism is twice the
national average. I'm not sure what that result means, since it's
awfully hard for an absent worker to be putting in overtime.
Fred Brooks claims that the average software engineer devotes about
55% of his week to project work. The rest goes to overhead activities,
responding to HR, meetings about the health insurance plan, and
supporting other activities.
The German
Embassy's Washington web site claims on its web site
that the nominal workweek in Germany is 37.5 hours because "The
original reason for introducing this system was to combat rush-hour
traffic congestion, but among the more direct gains are an improvement
in employee morale, greater productivity, significant decreases in
absenteeism, greater flexibility for women who juggle the demands of
work, home and children, and the increased sense of individual dignity
that the employees get from having a greater say in organizing their
own time."
The last phrase may be true but seems awfully hard to measure.
However, their conclusions about morale, absenteeism and productivity
seem parallel the survey results quoted above.
What's your take? When does overtime become counterproductive?
Jack G. Ganssle is a lecturer and consultant on embedded
development issues. He conducts seminars on embedded systems and helps
companies with their embedded challenges. Contact him at jack@ganssle.com. His website is www.ganssle.com.